returns + exchanges
We always hope you love all things bliss, but should you be less than happy with your order, return it to us within 30 days for a refund. Keep in mind that all web orders must be returned to bliss direct and not a spa location.
When shipping a return, we highly recommend adding tracking information for your personal records.
Bliss does not provide pre-paid return labels.
Address for returns
Mail your Blissworld.com or Bliss Catalog return to:
300 Nixon Lane
Edison, NJ 08837
ATTN: Returns Department
1. What if I try something on, can I still return it?
We understand your need to try on your new fitness footwear or try on that new piece of fashion wear. We are unable to return excessively worn items. If you are not happy with the product(s) or they don't fit, please return them in the original packaging.
2. How long should I wait for a credit?
Once we receive the returned item, you will receive a return confirmation via email. Please allow 3-5 business days for a credit to reflect on your card.
3. Can I return my Bliss Gift Card?
Gift Cards are non-refundable or replaced if lost or stolen.
4. Can I return my Joulebody Happy Cleanse?
The Happy Cleanse is not eligible for returns or refunds.
Spa Retail Purchases
All refunds are for SPA RETAIL CREDIT ONLY, for future product purchases. NO CASH REFUNDS.
Bliss Spas will accept returns on most merchandise purchased at this location within 30 days of purchase with a valid receipt. Bliss cannot accept returns on open cosmetics, fragrances, worn garments/footwear, sale items, 'as is' items and individual items from a purchased set.
Bliss Spas cannot accept returns on Bliss catalog or blissworld.com purchases or purchases from other retailers.
Bliss Gift Cards:
Bliss gift cards are issued by Bliss World Card Company. Cards are only valid in the country in which they were purchased. Lost and stolen cards are not replaceable. Unless the remaining balance is $10 or less, gift cards may not be redeemed for cash at any Bliss spa location. Bliss gift cards do not expire. Bliss gift cards are honored for dollar value only.